Staying Connected
Communication options and resources for staying in touch during deployment
Before deploying, discuss and agree on a communication plan with your family. Setting expectations helps reduce anxiety on both ends.
Discuss Before You Go:
- Expected frequency of contact
- Best times to call (time zones)
- Backup communication methods
- Who contacts who if no word
Important Notes:
- Communication may be limited or blacked out
- OPSEC - never discuss mission details
- Keep conversations positive when possible
- Have a code word for emergencies
Communication Methods
DSN (Defense Switched Network)
FreeFree military phone system available at most bases
Availability: Base dependent
Morale Calls
FreeFree calls provided by USO and other organizations
Availability: Limited slots, sign up required
Calling Cards
$10-50Pre-paid international calling cards
Availability: Purchase before deployment
Cell Phone (WiFi Calling)
Regular plan ratesUse WiFi calling feature if available
Availability: WiFi required
Zoom/Teams/Google Meet
Free basic plansVideo conferencing platforms
Availability: Internet required
FaceTime
FreeApple-to-Apple video calls
Availability: Apple devices + WiFi
WhatsApp Video
FreeEncrypted video calls
Availability: Works on slow connections
Facebook Messenger
FreeVideo calls through Facebook
Availability: Internet required
Email (Military)
FreeOfficial .mil email, may be monitored
Availability: Usually available
Milify Messages
FreeVia the Communication Hub
Availability: May be restricted
Personal Email
FreeGmail, Outlook, etc.
Availability: Internet required
WhatsApp/Signal
FreeEncrypted messaging apps
Availability: Works on slow data
APO/FPO/DPO
Domestic USPS ratesMilitary postal addresses - domestic rates
Availability: 2-3 weeks delivery
Priority Mail
Higher ratesFaster delivery option
Availability: 1-2 weeks delivery
Flat Rate Boxes
Fixed rate regardless of weightBest value for care packages
Availability: Standard delivery times
Military mail uses special addresses (APO = Army Post Office, FPO = Fleet Post Office, DPO = Diplomatic Post Office) that allow mail to be sent at domestic USPS rates.
Address Format
SGT John Smith
Unit 12345 Box 9999
APO AE 09XXX
Delivery Times
- Standard Mail: 2-3 weeks
- Priority Mail: 1-2 weeks
- Express Mail: Not available to all APOs
Family Support Resources
24/7 support for military families including counseling, financial help, and more
Unit-level support network for families. Connect with other families in your unit.
Free, confidential counseling for military family members
Advocacy and support programs for military families
Community and support for military families
OPSEC Reminder
Never share operational details, locations, movements, or mission information in any communication. Assume all unclassified communications may be monitored. Loose lips sink ships - protect yourself and your unit.
- - Do not share exact locations or coordinates
- - Do not discuss mission details or timelines
- - Do not post deployment photos with identifiable backgrounds
- - Be cautious about what family shares on social media